Here you will find an explanation of how to receive a suitable assistive device (AD) step by step.
1. Prepare the documents
Both for the first application and for the repeated application, the same basic documents are required.
Here is a clear description of how to receive a suitable assistive device (AD) step by step.
1. Prepare the documents
The same basic documents are needed for both the first time and for the repeated application.
you need to contact a family doctor, treating doctor or specialist
the opinion is prepared in the E-health system
Submission
can fill out the form link to the submission form;
can be prepared together with a specialist
can be written in free form, mandatory indicating: 1. name, surname 2. personal code 3. address 4. phone, email 5. required assistive device
Representation documents
if the documents are submitted by another person, a power of attorney must be attached
Reapplication
You can reapply for technical aids and be placed back on the waiting list if your circumstances have changed.
You can apply for technical aids again.
This can be done if your circumstances have changed.
After reapplying, you are back on the waiting list.
the previous assistive device usage term has expired
health condition has changed
the assistive device no longer fits (for example, height or weight has changed)
the assistive device has been stolen or damaged due to force majeure (in this case, information about initiated proceedings must be submitted)
In Urgent Cases
In some cases, the assistive device can be received faster.
Urgent
In some cases, you can receive the assistive device faster.
for first-time functional impairments - epikrisis or discharge summary (not older than 6 months)
in case of predictable disability - rehabilitation plan
for children - copy of birth certificate
for pregnant women - no additional documents are required
for employees or students - employer or educational institution's certificate (not older than 1 month)
for self-employed individuals - company data and registration number
for athletes - certificate from the Latvian Paralympic Committee
Additional documents for certain assistive devices
Some assistive devices require additional documents.
Additional documents for some assistive devices
Some assistive devices need other documents.
a VDEĀVK opinion on the need for special care is required
the original Braden scale form must be submitted
opinion of a pulmonologist or anesthesiologist-reanimatologist
CPAP / APAP - examination results with AHI indicator
BiPAP - additionally requires Barthel index (16–20 points)
If you are applying for a bimodal wheelchair with rear drive or limb prostheses for sports:
Certification from the Latvian Paralympic Committee
2. Submit documents
Once the documents are prepared, choose the most convenient way to deliver them to the Vaivari Technical Aids Centre (VTPC).
2. Submit documents
Once the documents are ready, choose a convenient way to deliver them to the Vaivari Technical Aids Centre (VTPC).
In the client portal www.vtpc.lv Documents must be signed with an e-signature via email By sending the application and additional documents by post, if necessary In person at VTPC departments in Riga, Kuldīga or Rēzekne
3. Document Review
VTPC reviews documents and provides a response within 1 month.
3. Document Review
VTPC receives documents.
VTPC reviews documents.
VTPC provides a response within 1 month.
You are being registered in the queue
If necessary, you will be invited for additional assessment (in the Functioning Assessment Laboratory)
You need to complete the documents
refusal (for example, if the documents do not meet requirements or the deadline has not expired)
4. Invitation to receive
When it is your turn to receive the technical aids, VTPC will send you an invitation.
4. Invitation to receive
When it is your turn to receive the technical aids, VTPC sends you an invitation.
You will receive an invitation:
to your e-address
by e-mail
by post
Important! After receiving the invitation, please contact the VTPC to arrange a time and place for collection.
read the invitation
contact VTPC (if necessary, specify the chosen service provider)
agree on the time to receive the assistive device
prepare an identity document
if necessary - a power of attorney
Important: If you have any additional questions about the content of the invitation or the receiving process, please contact the VTPC staff, who will help you agree on the most convenient meeting time.
5. Receiving the Assistive Device
Some assistive devices can only be received in person, as adjustment and training are required.
Must be received in person:
wheelchairs
orthoses
prostheses
orthopedic shoes
communication aids
Self-care assistive devices can also be received by an authorized person.
5. Receiving the Assistive Device
Some assistive devices are received only in person.
This is because a specialist adjusts them and teaches how to use them.
Must be received in person:
- wheelchairs
- orthoses
- prostheses
- orthopedic shoes
- communication aids (for example, special tablets or buttons that a person uses to communicate)
Self-care assistive devices can also be received by an authorized person.
For example, a relative with authorization can receive the assistive device on your behalf.
documents are checked
the specialist adjusts the assistive device
a contract is concluded
You are trained to use technical aids
documents for receiving technical aids are signed
If you cannot come due to health reasons:
you can apply for a paid home visit Paid service:
8.67 € + travel expenses (0.46 €/km from the nearest VTPC department or distribution point)
During the visit:
the specialist brings the assistive device
adjusts it
trains on its use
concludes the contract
receives payment
A one-time payment is required for each assistive device: • 7.11 € for adults • 1.42 € for children Certain groups of people are exempt from the payment: low-income individuals, individuals in long-term social care institutions, in hospitals or in places of detention (a relevant certificate must be presented).
A one-time fee is required for each assistive device:
- for adults: 7.11 €
- for children: 1.42 €
Certain groups of people are exempt from this fee:
- low-income individuals (people with very low income)
- individuals in long-term social care institutions (for example, nursing homes)
- individuals in hospitals (for example, in hospitals)
- individuals in places of detention (for example, in prisons)
These individuals must present a relevant certificate.
Client portal – all in one place, simple and secure
The client portal is a convenient and secure place to apply for technical aids and submit documents. It is available at any time and from any device.
Here you can: • submit applications and attach documents, • schedule appointments or receive/return assistive devices, • perform service operations online.
+371 67 552 350
vtpc@nrc.lv
