+371 67 552 350
vtpc@nrc.lv
Help us improve the service – Your opinion is important!
In order to provide a more convenient service that meets your needs, we invite you to fill out short questionnaires at various stages of receiving and using the assistive device.
Your first impressions after receiving the service
We invite you to fill out this questionnaire immediately after receiving the assistive device.
It will help us understand:
- how understandable and convenient the receiving process was
- what your first feelings and impressions were
Your answers will help improve the organization of the service.
Survey – wheelchair user experience
When the wheelchair is already being used in daily life, we invite you to share your experience.
It is important to understand:
- whether the assistive device is comfortable
- whether it meets your needs
- whether it helps you in daily life
Your experience helps us improve both the service and the selection of assistive devices in the future.
Thank you for sharing your experience!
Your feedback helps us provide better service.
If you are not satisfied with the service
If you believe that the service during the process of receiving the assistive device has not been of high quality, you have the right to submit a request to the Vaivari Technical Aids Centre (VTPC).
Please address the request to:
Vaivari Technical Aids Centre
Ventspils iela 53, Rīga, LV-1002
