Gradual transition to the SPOLIS information system

Dear clients and partners, starting from February 1, the Vaivari Technical Aids Centre will slowly begin transferring data and daily operations to the new state computer program SPOLIS. We are doing this in parts to ensure that services continue and all data reaches the new system. During the transition, there may be brief issues with client service. For example: - service may take longer; - data may be delayed in the system; - information between systems may not match immediately; - we may ask you to re-confirm or clarify some information; - the system may not work for a short time. This is happening because we are gradually transferring data, and specialists are simultaneously working in both the new system and the old databases. We ask clients and partners to be patient and understanding. We are actively working to make the transition as simple as possible. Our goal is that in the future, with the help of SPOLIS, you receive technical aids services more conveniently and quickly. For example, to wait less in line and provide the same data less often. Thank you for your understanding and cooperation. *SPOLIS is a state computer program. It securely exchanges data between state institutions and municipalities. This helps to provide people with the necessary social assistance and services more quickly. For example, technical aids, benefits, or other forms of support.